We’re sorry – but better on your screen than in your bed…

From our support form:

Dear Tripadvisor, I hate you. Not really, but I am finding it nearly impossible to use your site these days. I have a ridiculous fear of roaches. Upon seeing your first "dirtiest hotels" banner with the roach near the shower drain, I was quite distraught. However, I developed a method of squinting as I looked at the screen, and turning my face so that the right side of the screen was not visible, until I was for sure that the ad was not there. Well, then you tricked me by putting this banner on the side of the screen! I scrolled down and the roach was unavoidable - right there on the top. Well, now you have gone too far. Not only today was the roach on the side again, but this time it was HUGE and, from the half-second I saw the disturbing image, UPSIDE DOWN... I think I had a mini-heart attack. I think I need a break.